As a condition of employment at Armstrong Financial Group, each team member must adhere to the principles set forth below. Through our voluntary compliance with these principles, we acknowledge that such compliance is in the best interest of the permanent placement industry, our clients, and their employees.
General Application
• All communications with candidates, clients, and other Account Executives are to be honest, truthful, and factual.
• All laws and regulations relating to equal employment opportunity should be known and scrupulously observed.
• The candidate’s employment background and qualifications will be presented accurately to the best of your knowledge.
• No promises will be made to candidates or clients that the promisor can not or does not intend to keep.
• Other Account Executives (past or present) should not be defamed or disparaged in communication with anyone.
• Your credentials should not be misrepresented.
Candidate Relations
• A candidate who is considering an opportunity with another company should not be given false or misleading information about the other company to dissuade the candidate from accepting the position with the other company or to motivate the candidate to accept the position with your client. It is also improper to give the other company false or misleading information about the candidate for the same purpose. There should be no attempt to manipulate a candidate.
• Reference checks should not be conducted without the candidate's permission.
• Candidate information will be used only in connection with your activities relating to the possible placement of the candidate. Confidential information will be treated appropriately.
• Presentations made to candidates about positions will be made from the best knowledge of the Account Executive.
• Candidates should not be involved in fee disputes other than to provide information, including testimony when necessary.
• A candidate should not be encouraged to tender his or her resignation from the current position until the candidate has accepted a firm, unconditional offer from a prospective employer.
• Resumes will never be sent without the candidate's permission.
• No fee should be shared with a candidate when doing so would violate applicable laws or regulations.
• No fee should ever be charged a candidate.
Client Relations
• Client companies will be informed of your service charges before you accept an assignment.
• An Account Executive should not recruit candidates from a company with which he/she or the office has made a placement for a period of one year after the date of the placement. If such a candidate initiates a request to be placed elsewhere, you may discuss the reasons for the request in an attempt to resolve any problem between the candidate and the client. If the problem cannot be resolved, the candidate should only be provided placement assistance after the candidate has provided you with a signed acknowledgment that the candidate initiated the contact and requested your services.
• Unsolicited resumes should not be sent to prospective clients. An unsolicited resume should be sent to an actual client only when the prior course of dealing with that client establishes that the receipt of such a resume will be welcomed.
• The best interest of the client should guide your actions. Confidential information will be treated appropriately.
• All relevant reference information, favorable and unfavorable, should be shared with the client. Information protected from disclosure by law is not relevant.